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Governance and Quality Management Policy

This document is a template and acts as a foundational Governance and Quality Management Policy including example of Charter of Delegations. Under Aged Care Legislation, an approved provider must ensure that policies and procedures are in place in relation to the governance and management of the service.


This document contains 24 pages and 4,477 words with the following topics:


  1. Policy Statement
  2. Governance Structure and Processes
  3. Strategic planning
  4. Operational planning
  5. Policy Formulation
  6. continuous improvement
  7. Document control
  8. Records management
  9. Risk Management
  10. Attachment A - Charter of Delegations
  11. Attachment B - Schedule of Quality Indicators
  12. Attachment C - Minimum Retention Periods for Documentation
  13. Attachment D - Incident Rating Scale
  14. Reporting Structure

Governance and Quality Management Policy

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