Resident and Accommodation Payment Fundamentals

Managing Accommodation Payments in Residential Aged Care is complex. We simplify it.

Seminar Overview

Understanding how the accommodation payments are charged can be even more difficult. The RESI101 program simplifies the complexities of accommodation payment rules and provides the fundamentals to ensure the prudential compliance requirements are adhered to when managing accommodation payments.  


The program also discusses key best practice initiatives to ensure your organisation is compliant on an ongoing basis when administering accommodation payments. RESI101 is imperative for finance and management staff who are new to the sector and a great refresher to those who have been in the sector for some time.

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Seminar Cost

$249 + GST per participant



$299 + GST per participant


Course Outline

  • How to determine if a resident is supported, assisted or non-supported and what tools are available.  What advice should be given to residents.

  • What is the means tested amount (MTA) and how is it calculated.  What does the MTA determine.  How does the MTA impact means tested care fees and accommodation payments.

  • Setting accommodation pricing and analysing competitor pricing.

  • What fees are associated with entering an aged care facility and how are they charged.

  • What is the means tested care fee and how is it calculated.  Defining how annual and lifetime caps impact means tested care fees and related charges.

  • The difference between a RAD, DAP, RAC and DAC.

  • Understanding accommodation supplements and means tested accommodation supplements.

  • What should you be reconciling on the monthly Medicare Payment statement.

  • Billing respite residents and associated fees.

  • What is the difference between extra service fees and additional service charges.

  • Real life examples of combination RAD/DAP payments and the calculation of them including drawdowns.

  • What happens when a resident's DAC changes

  • Refunding a RAD to a resident facing hardship

  • RAD refund preparation

  • Using the MPIR and BIR

  • Accommodation Bond Overview

Suggested Participants

This program has been developed to enhance the skills of Facility and Care Managers, Admissions and Placement Officers, Finance and Administration Staff, Area Managers and Regional Managers.

This program will also provide a valuable insight into the aged care revenue streams for Board Members, Executive Team members, Internal and External Auditors and Financial Planners.

2021 Dates

Thursday, 11 November 1pm – 4pm

Program Testimonial

"Presenter very knowledgable and confident, knew his stuff, answered questions well. Really enjoyed session thanks." Tracey, Melbourne VIC

Want to learn more about managing accommodation payments?

Book an in-house session?

Want your whole team to attend this seminar? Contact us to enquire about an in-house training session. 

We come to you to deliver the training, we can even personalise the content to be specific to your oganisation.

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