Understanding the home care business model

Key influencing factors of the home care business model

The revenue cycle and establishing program parameters including occupancy targets

The importance of a care plan and the impact on the Consumer Directed Care (CDC) budget

Impact of consumer directed care decisions on the business model

Understanding individualised program costings including administration fees and care management fees

Understanding staff costs and oncosts

Rostering principles

Setting administration costs and what are included in package management fees

Developing individualised program budgets and regularly maintaining communication with clients

Understanding income tested fees and their impact on the budget

Strategies to expand the home care business including pros and cons of providing incentives and discounts

Managing third party contractors and WHS in the home care operating environment

Pros and cons of waiving basic daily fees

Managing consumer expectations and assisting them to understand and manage their budget