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Business Development for Home Care & NDIS Providers

The fundamentals of business development for Home Care and NDIS providers.



Face to Face Seminar*


F2F Seminar Registration

Seminar Overview

Since the introduction of the NDIS in 2016 and the deregulation of the Home Care industry in 2015, the sectors has transformed into a competitive marketplace. Organisations that want to continue to deliver on their mission must implement business development strategies to attract and retain NDIS participants and Home Care clients while competing with other organisations that are trying to attract the same clientele.

CareCFO’s Business Development seminar provides practical hands-on information, facilitated by experts who have successfully implemented business development strategies in the disability sector and Home Care. We provide current market information and best-practice strategies to guide you in developing your business development strategy and action plan.

Course Outline

  • Define business development

  • Overview of the NDIS market

  • Setting short, medium, and long-term Business Development Goals

  • Linking goals to mission and strategic objectives

  • Undertake customer analysis and customer journey mapping

  • Key metrics to support long term business development

  • Understand market position and undertake competitor analysis

  • Marketing for Business Development

  • Developing your messaging and key marketing techniques

  • Engaging stakeholders to ensure long term success

  • Analysing internal processes to improve customer experience

Suggested Participants

CEO's, Executives, Managers, Supervisors, those responsible for business development

Upcoming Dates

2024 Webinar Scheduled Session:

  • Thursday, 6 June 1pm - 4pm AEST

F2F Seminar Registration

Program Testimonial

*Seminar Pricing relates to face-to-face seminars that CareCFO schedules in our training calendar. Please check individual entries in the training calendar to see if they are webinars or seminars.  Webinars are denoted with a green dot, seminars are denoted with a blue dot. 


Want your whole team to attend this seminar? Contact us to enquire about an in-house training session. 

We come to you to deliver the training, we can even personalise the content to be specific to your oganisation.

Book an in-house session?

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