Communication is key to ensure good working relationships between

manager and employee. Two-way conversations are vital whereby both

parties interact and information is passed back and forth which results in

successful outcomes.

This program has been developed to assist leaders

in having the ‘hard’ or ‘difficult’ conversations that often don’t occur

because it takes courage to bring up certain topics.

Courageous Conversations can be overwhelming but once a leader has

the skills and experience and most importantly the confidence to address

any workplace issue, they immediately see the benefits for both

themselves and the employee.

We follow a step by step guide to having

conversations within a Care Environment that have meaningful outcomes

for both parties and create an environment of trust and improved

workplace culture.